Parental Guidance
Understanding Your Child, Guiding with Care.
Service Description
Every child is unique, and so is their journey. Our Parental Guidance Sessions are designed to help you understand your child's emotions, behaviour, and mental well-being. Learn effective ways to manage screen time, study habits, discipline, and emotional challenges while building a strong, supportive relationship with your child. With the right guidance, you can create a nurturing environment where your child thrives! These sessions are specifically designed to help parents understand their child's emotional and behavioral needs. Learn how to: 1- Manage screen time, study habits, and discipline 2- Recognize signs of anxiety, stress, or emotional distress in children 3- Foster emotional intelligence and healthy coping mechanisms 4- Build a strong, supportive, and nurturing environment for your child
Counselling Policy
By booking and using our counselling and guidance services, you agree to the following terms and conditions. 1. Service Scope Zeal N Heal provides professional guidance and counselling services for parents and young adults. Our services include but are not limited to: • 1-on-1 Counselling for Parents • Counselling for Students (18-25 years) • Parental Guidance Sessions These services aim to support mental well-being but do not substitute medical or psychiatric treatment. If you require urgent medical or psychiatric care, please consult a licensed healthcare provider. 2. Confidentiality We prioritize your privacy and confidentiality. All sessions are conducted in a safe and secure environment. However, confidentiality may be breached under the following circumstances: • If there is a threat to the safety of the client or others. • If required by law or court order. • If abuse, self-harm, or harm to others is disclosed. We comply with applicable data protection laws to safeguard your personal information. 3. Booking and Payments • All sessions must be booked in advance through our official website or contact channels. • Pricing details are available on our website and may be subject to change without prior notice. 4. Cancellation and Rescheduling Policy • Clients can reschedule their sessions with at least 24-hour notice. • Cancellations made within 24 hours of the scheduled session may not be eligible for a refund. • No-shows will not be refunded but can be rescheduled once. • Zeal N Heal reserves the right to reschedule or cancel sessions due to unforeseen circumstances, in which case a full refund or rescheduling option will be provided. 5. Code of Conduct • Clients are expected to engage in sessions respectfully and professionally. • Any form of abusive, inappropriate, or disrespectful behaviour will result in termination of services without a refund. • Sessions must not be recorded, distributed, or shared without prior written consent from Zeal N Heal. 6. Limitation of Liability Zeal N Heal and its counsellors are not liable for: • Any decisions made or actions taken based on Counselling sessions. • Any indirect, incidental, or consequential damages arising from service usage. • Technical issues or disruptions in online sessions due to network problems. 7. Modifications to Terms Zeal N Heal reserves the right to modify these Terms and Conditions at any time. Continued use of our services constitutes acceptance of the revised terms.
Contact Details
zealnheal@gmail.com